I put so much into this and now we have empty Christmas tree.Experience the Vegas strip as a VIP in High 5 Vegas Casino, a free premium slots destination featuring exclusive slot rooms for every player. it's been over 48 hours since they messaged me after I done what they asked and over 12 or 13 days since this whole thing happened now it's Christmas eve and a Sunday and I have nothing to show for it but a non responsive h5c and all the documents I've sent very sensitive documents I might add.

Okay I got a email asking for more verification a bunch of stuff so I did it it was very very very stressful I had been so happy that now ibwas finally going to be able to provide Christmas to my girl and her son. I did everything they asked looks like no Christmas for my little family

I contacted customer support they they did email me back saying that I would not verify my phone number when I kept trying and I asked him I even sent them my new phone number like five different times but still blocked and it's been almost 20 days that I've been blocked and I left that review and a message for them 6 days ago again and they have still not emailed me back. I tried to update my phone number and it would not let me. They only gave me $5,000 diamonds and then all of us everything was fine then all of a sudden I got a message across my screen that said confirm your phone number. I did the diamond quest game and they owed me like 46,000 diamonds. Nothing and I have spent so much money at this casino and everything was fine except they took $10 out of my account. Well it's me again, it's been 6 days since I left my last review and guess what? I'm still blocked. This will catch up to you in the long run. Your customer support staff deserve all of the rude and negative behavior from players who are upset with your business practices. To the representative reading this from High 5. Absolute brain dead customer support and company. They know they are doing this on purpose, they won't address the issue, and when they do they actually claim you are lying about them stealing money. Which sounds nuts but tons of players are reporting it and its happened to me more times than I can count for hundreds of dollars. Like seriously, even if you win they take the winnings. Not to mention they steal your money 100% of the time if you play roulette. You will sink money endlessly into this game and lose it all over time. They absolutely let you win a bunch up front, and then turn your ability to win practically off entirely.

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